FAQ’s

Q: What wattage HID’s do your lights compare to?

A: The CXP420 is an upgrade to 400HPS and 315CMH, 400-600hps.

The CXP250’s are designed to be used in arrays of fixtures, and can be comparable to any wattage hps unit based on the number of fixtures. Common replacements are (3) cxp250’s for 1 1000w hps system, including DE systems.

The CXP420 and 250 systems, provide more intensity and coverage for better yields, while improving crop health and quality.

Q: What height should I hang a CXP?

A: For optimal intensity and coverage, 18”-22” above the canopy is recommended. Based on plant response, distance can be adjusted up or down. 

The cxp250’s can be ran very low and still provide great coverage.

The cxp420 requires a little more canopy clearance to maximize intensity:coverage

Q: Where are your fixtures made?

A: PLC’s fixtures are made from the best possible components sourced from around the world. All components are kept on hand at PLC, with units assembled in Southern California.

Q: How many lights can be daisy chained together?

A: The maximum load should be no more than 10amps combined. Based on your input voltage used, the amount of lights will vary.

Generally for 120v, 3 cxp250’s maximum. For 240v, 6 cxp250’s maximum.

2 cxp420’s on 120v, or 4 on 240v.

Always make sure your circuits and breakers can handle that load safely.

Q:What kind of shipping is used?

Shipping terms are EXW.

Lights are shipped via UPS. Components are shipped via USPS.

Q: Do you ship internationally?

A: Unfortunately, we do not offer international shipping options at this time. Legalities and cost are the reasons. 

Q: Can I return the light?

A: Yes, you may return the light within 30 days from purchase with a 25% restocking fee. You will also need to pay the return shipping. Lights must be returned in like-new condition or are subject higher restocking fees.

Q: How is warranty handled?

A: If there is any manufactured defect within three years of purchasing, please document the issue as much as possible and contact us to make a claim. We will do whatever we can to get your light working in the quickest timeframe possible. For complete warranty details and coverage, click HERE

If after 3yrs there is an issue or we will fix the issue for the cost of parts+10% and then shipping. Similar to our upgrade program but specific to the issue needing to be fixed. 

Q: Will you offer discounts to existing customers for new generation light?

A: Yes. As technology continually improves we would like to offer our loyal customers the chance to upgrade their units at a lower cost. We thank you for your loyalty, and will continue to offer the best products available. 

Q: Do you do discounts for online grow journals?

A: No. We feel that there is no need, nor is it fair, to incentives people to talk well of our product. The results will speak for themselves and we stand behind that. Also we want to offer the lowest price to anyone interested. Whether you tell everyone you know, or nobody at all, we only want to help you get the best results possible for a great price.