FAQ’s

Q: Do you ship internationally?

A: Unfortunately, we do not offer international shipping options at this time. Legalities and cost are the reasons.

Q: What wattage HID’s do your lights compare to?

A: Any wattage HID can be matched or surpassed with roughly 60% of the wattage. A 600w photo boost build easily replaces a 1000w HPS.

Q: How many strips should I use?

The easiest way to size a build is to use .75-1 photo boost strip per square foot of grow area. Using 1 per sqft will put out 1000umol average ppfd or higher. Using .75 per sqft will put out ~800 average ppfd. This is based on standard 1400ma builds.

Q: What height should I hang my PLC light?

A: Ideal hanging height will vary slightly based on which light model is in question, and we refer you to the product page for more specific recommendations. For an quick rule of thumb, optimal intensity and coverage  will usually fall between 18-28″.

Q: Where are your fixtures made?

A: PLC’s fixtures are made from the best possible components sourced from around the world. All components are kept on hand at PLC, with units assembled in Southern California.

Q:What kind of shipping is used?

Shipping terms are EXW. Components are shipped via USPS or UPS.

If you have a large order and would like to work out alternative shipping methods, please contact us at sales@pacificlightconcepts.com and we will be glad to help.

Q: Can I return the light?

A: Yes, you may return the light within 30 days from purchase with a 25% restocking fee plus shipping. Lights must be returned in like-new condition or are subject higher restocking fees.

Q: How is warranty handled?

A: Issues need to be brought up immediately upon receiving your order. If there is a manufacture defect bring to PLC’s attention before any assembly. Once assembled we can not warranty photo boost strips. We strive to make a happy customer and always try to find a solution if issues arise.

Q: Will you offer discounts to existing customers for new generation light?

A: Yes. As technology continually improves we would like to offer our loyal customers the chance to upgrade their units at a lower cost. We thank you for your loyalty, and will continue to offer the best products available.

Q: Do you do discounts for online grow journals?

A: No. We feel that there is no need, nor is it fair, to incentives people to talk well of our product because they want a discount. We pride ourselves on transparency and real world results, discounting grow journal is very counterproductive to our mission and values. The results speak for themselves and we stand behind that. Also we want to offer the lowest price to anyone interested. Whether you tell everyone you know, or nobody at all, we only want to help you get the best results possible for a great price.